Testimonials | Customer Testimonials |
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Thrilled to bits with all the reeds. Thank you so much; its great to deal with someone who cares. Thanks for the four chanter reeds that arrived today - very promptly!! Robin Jakeways, West Yorks The John Walsh small pipes arrived a couple of days ago and I have been playing them a lot since then. All my piping friends seem to love them too and I have heard "oh I want some too" quite a few times. I will definitely point them in your direction. Thank you very much for your top notch service and friendly communication, I hope to buy from you again soon. Received the drone reeds,amazed how good they are. I am 70+ and they have gave me a boost,now enjoying blowing. Best thing since sliced bread! The Bannatyne bag you supplied is great. I've been using it for a couple of months now and it makes striking in easier and just adds to the tonal quality of my pipes. Last week I installed my Balance Tone drone reeds. Wow! I didn't know my pipes could sound so rich. They meet or exceed everything you say about them. I orderd your Achiltibuie pipe chanter reeds on Monday night and are in my pipes tonight (Wednesday) out of 5 reeds all are brilliant. I should have expected both the great service and top quality goods - but still a great surprise. Thank you so much for sending me a new bass reed and the rubber connectors. Fast shipping. The Bass is perfect, steady and with little adjustments it is playing very well. Thanks for the amazing after sale service,and excellent tips. Also, your Bannatyne bag and your MCS2 is the best system I have tried so far - very light, no dust, and very effective. Keeps my reeds dry and steady. I've got to say that the Moisture Control System works great. I can play longer, I have perfect cutoffs, and my drones always strike in. I've recommended to many of my friends. Excellent advice..... I will use the drone stock method from now on for your MCS2. I did manage after writing last night to get them adjusted and they are just great. That's some postal service you have in Wester Ross! The reeds arrived less than half an hour ago and are playing beautifully in the McCallums already with almost no tweaking. They are brilliant with my nice solo chanter. Many thanks, Just a short note to tell you how delighted I am with your Balance Tone reeds . I only played cane before and I have not been attracted so far by synthetic drone-reeds , but I must admit that your reeds are great , rock-steady , and full of harmonics , in particular on my MacDougall set. I will make publicity here in Brittany! I just wanted to let you know that I recently purchased a set of your Balance Tone reeds.....AWESOME SOUND!! Being as I live up here in Flagstaff, we are always being chided about having lousy tone. We did a burns dinner last weekend and Chris thought that this was one of the best performances he's ever heard out of the band. Essentially my tone was able to match that of the higher band. Strike in/ cut offs we're solid. I have been playing with the reeds and may I say that I`m very impressed you seem to have thought of every thing. This is the first time I have ever been asked by a pipe drone reed manufacturer if I was satisfied with the product. However, I'm not shocked, instead, I am very impressed. As impressed as I am with the reeds. I absolutely love the sound they create and delighted with the perfect visual set-up of the drones I have been able to set. Another significant plus, your reeds are probably the best price / performance currently available. I suspect you hear this a lot. Congratulation on a great product, my piper friends are certainly aware of my delight with my new incredible drone reeds. Thank you very much for letting me know that you despatched the pipe bag and reeds. You are always so kind and very fast! Bruce, thank you for the help - I did as you indicated and after a few adjustments, they worked fine. I used them in a competition last weekend and they sounded very nice. I even had a pipe major help tune me and he also thought they sounded very mellow and rich. I plan on making these my permanent reeds in part because they sound so good and in part because they are so easy to play and to tune. Again, thank you for the help - it made all of the difference. I am utterly thrilled with the reeds I purchased. I have passed on the word and will continue to do so. Thank you again. I always thought that the most expensive synthetic reeds also would be the best. That was a great mistake. Balance Tone are not the most expensive, but they are the best I ever bought. They are amazing! Just wanted you to know how much I love my new Bannatyne bag. Thanks so much for all your help! I am more than happy with the Balance Tones, as a new Piper, still in the learning stage, I find the reeds easier to strike in than cane reeds and once set I have not had to make any further adjustments. The tone sounds good and fits in with the band (South Cheshire Pipe Band) that I play with well. The Reeds are just the best, simple! Just a note to let you know how much I'm enjoying the hide zipperbag, drone stoppers and Balance Tone Drone reeds I purchased from you at the "Worlds". Playing is now always a pleasure with drones starting and stopping with ease. The Bannatyne bag is brilliant - all the advantages of synthetic withe feel of a traditional bag. I have been playing for 49 years and have always had a hide bag. I tried several synthetics at various times and didn't like them because of the feel. As far as I am concerned you have got it right. Your drone reeds were the only ones that worked in my Kilberry pipes! Thank you very much. I liked the idea of the rubber flexi-joint on the MCS2 which really made me decide to try it and it arrived just in time. Thank you for your note which demonstrates your care for a customer but more for a "companion" piper (if I can so define myself with immodesty).The instructions for the Korg tuner are VERY VERY CLEAR and complete; they are the kind of instructions I would have wished to receive. For me it is good. Your Bannatyne bags and Balance Tone reeds are second to none. I've Having ordered your drone reeds I have found them very simple to set up and very easy to adjust/tune in. Whilst my views may not be of value to your more experienced clients it certainly is the case that the plastic drone reeds produce a very clear and steady sound and are not as temperamental as the traditional type. As you will appreciate this is a big help for enthusiasts such as myself. Just a quick note to thank you for the reeds - they sound superb. I have just put your new moisture control system MCS2 into my pipes and can not believe how great they sound. I put in the full set of your reeds and after only 10 minutes to set up and settle I played Old Men of the Shells. The pipe never moved. Don't think I would put a cane reed in my pipe again. Can you please send me another 2 sets as I want to put a set in my other ipe and have a back up set. Just had to write to congratulate you on an excellent product! I recently purchased the zipper bag (hide type) and moisture control system from you. Last night I played at an RAF Officers Mess Burns Night and was incredibly impressed with the performance of both. I am THE wet blower and having played for well over two hours (in total) my reeds were as dry as when then started. You really have made my life as a piper so much easier. I wish you every success with the system, you deserve it. As a soloist piper, performing a variety of venues, I can always count on different environmental conditions: from high-heat to cold-weather conditions; from extremely dry to dense frog and mist; from sea-level to mountains or high desert. Since I began using Achiltibuie Balance Tone Reeds, a Bannatyne Zipper Bag and the Moitsture Control System last Summer, I can rely on the dependability of my instrument. The reeds are always steady, easy to strike and produce a remarkably full and rich tone. Now, let's make some music! Thank you, Bruce. Just a note to let you know how much I'm enjoying the hide zipper bag, drone stoppers and Balance Tone Drone reeds I purchased from you at the last "Worlds". Playing is now always a pleasure with drones starting and stopping with ease. It is now easy to tune in the drones, and once there, they stay steady. The envy of other members of the band! We had a good test this summer while touring Northern Ontario, where some of the weather was cool and very wet. My concern was their ability to resist moisture build up from condensation. I am happy to report they worked out admirably and resisted to the bitter end under extremely poor conditions. I have been switching all our pipes to your reeds as the occasion arises. Good tone, low air consumption, easy start/stop. Tuning and volumne control in all types of drones is excellent. I am very pleased with the drone reeds. I put them in and set them up in about 20 minutes. It is very different from my previous experience with other brands.....hours of frustration.
Your blood is worth bottling! The pipes arrived this afternoon and the wedding is tomorrow. We will definately recommend your wonderful service to all and any. Taking only seconds to remove and reinstall before and after each performance, this hassle free moisture control system has greatly increased my playing duration with no noticeable change in tonal quality or volume...definately the lowest maintenance and steadiest bagpipe I've ever had. The correct chanter top arrived today !!! Along with a couple of McCallum reeds. Thank you for the promp service. Reeds fantastic. It's a pity they weren't available sixty years ago, it would have been a breeze. Have been using the Balance Tone Reeds for several weeks now. When I went to practice I did not say anything about the reeds but noticed the P/M seemed a bit surprised by the steadiness and great tone, tuned me in record time. A lot to be said for these great reeds. I just had to drop you a line to let you know that it's official - EVERY SINGLE judge I played before this year loved the drones!!! Several of them asked me about them after the competitions, and one even swore they were cane until I showed him otherwise! While participating in the Tartan Day Parade on April 6th in NYC, I became aware of your pipe carrier. What a great idea and a handy thing to have. I was given your e-mail address and have checked your web site and now enclosing a cheque for a Hand Free. Played the reeds again today. Thanks for a great product! I am very pleased with the reeds as they strike in every time and do not stop - in fact, almost idiot-proof as far as the youngsters in the band are concerned. Your reeds are Fantastic! |